Your questions answered

Welcome to our FAQ page! Here, we aim to address your most common questions and concerns, providing clarity and support as you navigate our services.

FAQs

Find answers to common questions about our services and how we can support your practice.

What services do you offer?

Lara Health offers comprehensive patient care management and monitoring services. Our solutions are designed to enhance patient outcomes and streamline practice operations. We achieve this by providing our clients with an advanced remote care platform, and if needed, we can support them with an experienced clinical team to manage their remote care workflows.
The Lara Health platform includes solutions for chronic care management, remote patient monitoring, advanced patient care coordination, preventative care programs, patient coaching and engagement, and value-based care services.
We empower a wide range of healthcare organizations, from independent medical practices to large groups and systems to thrive in a competitive healthcare landscape.

Who is Lara Health for?

Lara Health is for practices with patients requiring more support, such as those living with chronic conditions.
The medical specialties we serve include: internal medicine, primary care, geriatrics, cardiology, nephrology, endocrinology, gastroenterology, asthma and allergy, bariatrics, pain management, pulmonology, and neurology. Our platform is simple enough for independent practices, yet powerful enough to scale with leading healthcare organizations.

How much work is this going to create for my staff?

The quick answer is: very little. In fact, many of our clients find that implementing Lara Health actually reduces their administrative burden while effortlessly enhancing patient care. Our extensive experience in patient activation and custom-built workflows allows us to integrate Lara Health into any healthcare organization within a few weeks.

What if we don't have staff available?

Lara Health offers both software and software-plus-service options, allowing you to benefit from our services regardless of your team's size and availability. If you don't have the right staff now, or lack the time to train them, we can support your program with our highly trained and efficient team of registered nurses, medical assistants, licensed practical nurses, and patient case managers.

All members of our virtual care teams are US-based, registered, licensed and highly experienced to fit right into your practice’s workflows.

How does implementation work?

Implementation is straightforward and tailored to your organization's needs. Our team will guide you through each step, ensuring a smooth start. We provide comprehensive training and ongoing support to maximize your success. From patient enrollment to claim handling, we have years of extensive experience to drive success for your healthcare organization.

What are the benefits?

Our services lead to improved patient engagement, better health outcomes, and increased revenue streams. By utilizing our platform, practices can operate more efficiently and focus on quality care. Experience the transformation in your practice today. Our advanced technology not only streamlines operations but also enhances patient satisfaction by providing personalized care and timely interventions. This holistic approach ensures that patients receive the attention they need, leading to higher retention rates and a stronger reputation for your organization.

Is patient data secure?

Yes, we prioritize the security and confidentiality of patient data. Our platform complies with HIPAA and other relevant regulations, and employs advanced security measures, with each clinical team member required to complete HIPAA training regularly. You can trust that your patients' information is protected.

Can Lara Health work with any EHR system?

Yes. Lara Health integrates with most major EHR platforms through secure APIs, enabling seamless data flow between systems.Practices can exchange care-plan updates, documentation, and billing data automatically, eliminating duplicate entry and reducing administrative overhead.

Is Lara Health compliant with CMS and HIPAA regulations?

Yes. Lara Health is fully HIPAA-compliant and built in accordance with CMS care-management guidelines. All documentation, time logs, and communication are securely encrypted and stored with audit-ready transparency. The platform automatically enforces time thresholds, supervision rules, and consent documentation, ensuring compliance by design, not by chance.

What kind of support does Lara Health provide after implementation?

Lara Health provides ongoing, hands-on support, not just software. Clients receive a dedicated customer success manager, compliance updates with every CMS rule change, and monthly performance reviews to optimize efficiency and ROI. Regular staff training sessions, resource libraries, and strategic consulting ensure the team stays confident, compliant, and continuously improving.

How do I get started?

Getting started is easy! Simply reach out to our team for a consultation. We'll discuss your needs and guide you through the onboarding process.

What sets Lara Health apart

One platform that benefits all.

We built the most robust care delivery system that can serve your entire patient population - not just those with chronic conditions - while simplifying work for clinical teams, practice managers, billers and more.

That's how Lara Health outpaces the competition:

Unlocking 55+ CPT codes - five times more than other solutions. Tap into more revenue, automate more patient care, save time and cost.

Advanced technology. AI-driven insights and automation deliver real clinical outcomes.

Custom fit your practice. Our system adapts to your unique workflows, not the other way around.

All-in-one solution. Manage care, engage patients, and optimize billing from a single, intuitive interface.

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Lara Health is a practice-first, patient-centric care platform

We enhance patient care, improve operational efficiency, and create new, diverse revenue streams for healthcare organizations.
Designed for health providers with big goals. Trusted by clinicians, loved by patients, empowering to all.